Service - Thomann Norway

Postal Address

Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany

Before For us service starts with the selection of products we offer you. We are available by phone, email and in our shop to offer help and advice, prior to you making your purchase.	During It’s all about fine-tuning! We are always looking at ways to improve our logistics and stock capacities enabling us to deliver your items even quicker.	After If you find yourself facing technical problems, we won’t let you down: We have teams of in-house technicians to help you quickly and efficiently.
Personal contact We have a team of experts to help and advise you by phone, email or in the shop.	Europe’s Largest Warehouse Our warehouse offers the best availability and quickest possible shipping. 90 % of all orders leave our warehouse within 30 minutes of us receiving them.	3 year warranty We extend the warranty to a total of 36 months –without any additional costs for you.
Online guides Our detailed online guides offer hints and tips, as well as technical know-how for beginners and professionals.	Quick shipping, great shipping conditions Any order above 199 EUR is shipped free of charge to mainland UK and Ireland - no matter what it weighs or how big it is.	PLEK-Service A pleked guitar feels better and sounds better! Therefore our Guitar-Workshop-Team offers this service just for you.
Extensive product information In addition to product videos, sound samples and 360° pictures, our website also offers test reports and customer reviews for many different items. We believe it’s important to offer detailed information about the products we sell online. Apart from the product videos, sound samples and 360° pictures, you will also find interesting online guides, test reports from all the major magazines, over 250 thousand customer reviews and much more. With the exception of the test reports and customer reviews, the rest of the online material comes from our own photo and recording studios. We have professional photographers, experienced studio musicians and composers working daily to provide you with even better content for even more products. Our external content teams supply us with video recordings, product tests and online guides. The published videos can be found on the relevant product pages and on our big Videoblog. We also have a laboratory testing technical equipment such as microphones or speakers. They ensure that the information we receive from the manufacturer is correct, so that we know we can rely 100% on the information we give you.	Satisfaction guarantee If you do not like the item you have bought you can return it within the first 30 days, no questions asked.	Maintenance and repair service We have eleven fully equipped workshops with trained specialists who are able to maintain and repair your equipment.

Before

For us service starts with the selection of products we offer you. We are available by phone, email and in our shop to offer help and advice, prior to you making your purchase.

During

It’s all about fine-tuning! We are always looking at ways to improve our logistics and stock capacities enabling us to deliver your items even quicker.

After

If you find yourself facing technical problems, we won’t let you down: We have teams of in-house technicians to help you quickly and efficiently.

Personal contact

We have a team of experts to help and advise you by phone, email or in the shop.

Europe’s Largest Warehouse

Our warehouse offers the best availability and quickest possible shipping. 90 % of all orders leave our warehouse within 30 minutes of us receiving them.