Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours
We will be back to help you in 1 Hour and 32 Minutes .
  • Saturday 9:30–16:00
  • Monday 9:30–18:30
  • Tuesday 9:30–18:30
  • Wednesday 9:30–18:30
  • Thursday 9:30–18:30
  • Friday 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233

30-Day Money-Back Guarantee

30-Day Money-Back Guarantee
So you thought a particular product was the right one for you, and then you discover it's not. Well, that's life.

But no problem! We grant a 30-Day Money-Back Guarantee on any item you buy at Thomann - no hassles, no questions asked! (does not apply to products specially made or modified for you such as custom cases; software must be sealed and in its original, unopened packaging).

30-Day Money-Back Guarantee
If you're not completely satisfied, please contact us, and we'll arrange for you a free return service (within Germany only). We will arrange for the return of the products (free return within Germany).

Simply fill out the online "Return product" form in the customer center. You will then receive all the necessary information for the return shipment and we will send you a return label via post or email. You can also let us know if you would prefer a Credit to your customer account, refund or another Thomann product.

Please ensure that all products are returned in their original packaging, with all components and accessories and without signs of use.

Your contact person for return services

By the way, did you know... ... that Thomann was the first company in the music industry to introduce a money-back guarantee? Yes, in 1995, long before the EU passed "Distance Selling" laws regulating mail order purchases.
Electro Harmonix Oceans 11 Reverb Gibson Les Paul M2 Citron Green Dante AVIO Analog Input Adapter 2x0 C.Giant LP-6210C Black Vic Firth SIH2 Steinberg UR-RT2 Presonus Studio One 4 Pro UG Prof/Prod Stairville Wild Wash Pro 648 LED RGB DMX Roland TM-6 Pro Drum Trigger Module Dante AVIO AES3 IO Adapter 2x2 Fender SQ J.Mascis Jazzmaster 2018 Ampeg Opto Comp Compressor
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