I have to make a complaint. Who do I have to contact?
For complaints please contact our Customer Service Department either by phone +49-9546-9223-476 or fax +49-9546-9223-24 or email at email@example.com.
We are proud of our service and the effort we put into making everything run as smoothly as possible - but if you feel at any point that you haven not received perfect service please feel free to contact our International Sales Manager at firstname.lastname@example.org. We always listen to what people want.
When contacting by phone please make sure that you have your customer and order numbers at hand, to make it easier and faster for us to find your customer account.