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Your Contact People
+49-9546-9223-55
Postal Address
Thomann GmbH
Hans-Thomann-Straße 1
96138, Burgebrach, Germany
Business Hours (CET)
We will be back to help you in 11 Hours and 4 Minutes .
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–18:30
  • 9:30–16:00
  • 9:30–18:30
Company Info
  • Founded
  • January 1954
  • Legal status
  • GmbH
  • CEO
  • Hans Thomann
  • VAT Reg.Nr.
  • DE 257375233
Take a virtual tour of Thomann
thomanns virtual tour
Virtual tour to Treppendorf

Jobs at Thomann

You at Thommann!
We are Europe's largest music retailer for studio, PA and lighting equipment. Musikhaus Thomann has over 8,800,000 European customers and currently approx. 1,340 employees working at our operations here in Treppendorf, Germany. During the last 12 months, we have created more than 290 new jobs.

Current career opportunities

Department
Short description

7 good reasons to work for us

  • a multicultural working environment
  • a competitive salary
  • stable and enjoyable working conditions
  • assistance and financial help in relocating to Germany
  • good social benefits
  • development and career opportunities
  • an enjoyable position, enabling you to expand your knowledge of logistics and customer service

This is what Thomann has to offer

At Thomann, we offer you an exciting place to work, ultra-modern infrastructure and a close working relationship with our customers. As the biggest logistics company in the region, we can also offer you long-term job security, from your first day of training until you start thinking about retiring. Our workshops and further training courses won't just keep you up to date; they're also good for the team spirit and help secure our competitiveness in the market. They also give you an insight into how other teams and departments work.

Queries or questions? Here's who to contact.

Ralf Doering
Ralf Döring
Head of Human Resources
Dominik Ortloff
Dominik Ortloff
Personnel officer
Stefanie Bischoff
Stefanie Bischoff
Human Resources Officer

More on current vacancies

Returns, Repairs and Damages
Employee in our Customer Care Department (fulltime)

Responsibilities:

  • First-level-After-Sales-Support – You will be advising and guiding our customers via phone and email on an International level
  • You will be required to make your own decisions with the co-ordination of returns, exchanges, refunds and repairs
  • You will make efforts for our customers, to represent their concerns and interests
  • You will be responsible for providing a smooth and comfortable service procedure for our customers and maintaining ongoing co-ordination with our specialists and repair departments
  • You will contribute to improve our services continuously

Our requirements:

  • Fluent English spoken and written on a mother tongue basis and/or an additional language (especially Spanish, Danish, Netherlands and French)
  • Passion for music and / or experience with the music industry
  • After-sales–experience of service support and advising customers
  • High degree of personal initiative, commitment, ability to work in a team, target orientation
  • Experienced with computer and the established MS-office-programs

You should possess the follwing skills and/or qualifications:

  • be passionate about music and have had experience in the music industry
  • have customer service experience
  • be eager to learn & enjoy being part of an international team
  • have exceptional language skills and be fluent in English
  • have excellent communication, literacy and IT skills

Useful tips for applicants:

  • Cover letter with reference to the position you are applying for
  • Please tell us why you want to work for Thomann
  • please send a copy of your CV and a covering letter in English explaining your interest in the position
  • your CV should list the exact dates of your previous employment (if appropriate)
  • your application should be sent as one attachment by email (PDF or Word-Document, max. 5 MB)

We look forward to receiving your application

Please apply by e-mail to:
jobs@thomann.de
If you can't apply via email, you can also use good old snail mail. Here's the address:
Rudi E. und Matthias F.
Rudi E. und Matthias F.
Guitar workshop manager and staff
Marcos B.
Marcos B.
International Hotline
Klaus K.
Klaus K.
Forklift Driver
Peter B.
Peter B.
Logistics manager
Martin Z.
Martin Z.
Packing Station
Kristof B., Oskar A., Alena M.
Kristof B., Oskar A., Alena M.
Guitar Department
Thorsten K.
Thorsten K.
Studio specialist service
Elektron Digitakt Millenium ST-95 Harley Benton HB-40B 2017 Harley Benton CST-24T Ocean Flame Vox Adio Air GT Rockboard LT XL Power Bank Denon DN-300C MKII ADJ Pro Event Table tc electronic M100 Presonus Studio 26 Novation Circuit Mono Station Vox AC2 Rhythm Bass
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